{"id":151,"date":"2026-08-05T22:01:15","date_gmt":"2026-08-05T18:01:15","guid":{"rendered":"https:\/\/majestyluxebeauty.com\/?page_id=151"},"modified":"2026-09-23T05:34:47","modified_gmt":"2026-09-23T01:34:47","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/majestyluxebeauty.com\/?page_id=151","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Orders<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How do I place an order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Browse our collections, add your favorite products to your cart, and follow the checkout process to complete your purchase.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I change or cancel my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to accommodate your request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How will I know my order has been received?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You will receive an order confirmation email after your purchase has been successfully placed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Do you ship throughout Jamaica?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. We deliver throughout Jamaica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How long does shipping take?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Jamaica:<\/strong>\u00a0Typically\u00a0<strong>2\u20135 business days<\/strong>\u00a0after your order is processed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Can I track my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If tracking is available with your selected shipping method, you&#8217;ll receive tracking information by email once your order has been dispatched.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Products<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Are your products suitable for all skin types?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our products are formulated for a variety of skin types. However, everyone&#8217;s skin is different. We recommend reviewing the ingredient list and performing a patch test before first use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How should I store my products?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Store products in a cool, dry place away from direct sunlight. Keep containers tightly closed after each use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How long will my products last?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Product longevity depends on the item and frequency of use. Please refer to the product packaging for the recommended period after opening.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Are your products tested on animals?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. Majesty Luxe Beauty Limited does not test its finished products on animals.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns &amp; Refunds<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is your return policy?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene reasons, we cannot accept returns of opened or used beauty products. Please see our&nbsp;<strong>Refund &amp; Return Policy<\/strong>&nbsp;for full details.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What if I receive a damaged or incorrect item?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us within&nbsp;<strong>7 days<\/strong>&nbsp;of receiving your order and include your order number and photos of the item. We will review your request and work with you to resolve the issue.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Payments<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What payment methods do you accept?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We accept the payment methods displayed during checkout. Available options may vary based on your location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is my payment information secure?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Payments are processed securely through trusted payment providers. Majesty Luxe Beauty Limited does not store your complete payment card information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How can I contact Majesty Luxe Beauty Limited?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>&nbsp;<a>support@majestyluxebeauty.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to respond to inquiries within&nbsp;<strong>24\u201348 business hours<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Didn&#8217;t Find Your Answer?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your question isn&#8217;t answered here, we&#8217;d be happy to help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udce7 Email:<\/strong>&nbsp;<a>support@majestyluxebeauty.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team is committed to providing excellent customer service and helping you have the best possible shopping experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Orders How do I place an order? Browse our collections, add your favorite products to your cart, and follow the checkout process to complete your purchase. Can I change or cancel my order? If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-151","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Majesty Luxe Beauty Limited<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/majestyluxebeauty.com\/?page_id=151\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Majesty Luxe Beauty Limited\" \/>\n<meta property=\"og:description\" content=\"Orders How do I place an order? 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