Effective Date: August 2026
At Majesty Luxe Beauty Limited, customer satisfaction is our priority. Due to the nature of our skincare, haircare, and body care products, we maintain strict hygiene and quality standards.
Returns
For health and safety reasons, we do not accept returns or exchanges on products that have been opened, used, or damaged after delivery.
We will gladly accept returns if:
- You received the wrong product.
- Your order arrived damaged.
- The product is defective upon arrival.
To qualify, you must contact us within 7 days of receiving your order.
Please email:
support@majestyluxebeauty.com
Include:
- Your order number
- Photos of the product
- A description of the issue
Refunds
Once your request is reviewed and approved, refunds will be issued to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the error was caused by Majesty Luxe Beauty Limited.
Non-Refundable Items
The following items cannot be returned:
- Opened skincare products
- Opened haircare products
- Opened body care products
- Gift cards
- Clearance or sale items